Your satisfaction is our top priority.
Return Eligibility
- Items can be returned within 15 days of delivery.
- Items must be unused, in resellable condition, and kept in their original packaging with all seals and accessories intact.
- Personalized goods, open-box clearance items, and hygiene-sensitive products are final sale and not eligible for return.
Return Process
- Contact Us: Reach out to us via email to start your return request. Please provide your order number and the reason for return.
- Return Guidance: We will send you the return address and specific packaging instructions.
- Ship Back: Pack the item securely and ship it back using a trackable service.
- Return Shipping: The customer is responsible for return shipping costs, unless the return results from our error such as wrong items shipped or product defects.
Refund Process
- After we receive and inspect the returned item, we will process your refund to the original payment method within 5–7 business days.
- Original delivery fees are non-refundable unless the return is due to our error.
Thank you for shopping with us!